Recall Details For: 2011 VOLKSWAGEN EOS
NHTSA CAMPAIGN NUMBER - 15V483000
- RUNNING SEQUENCE NUMBER: 116213
- NHTSA CAMPAIGN NUMBER:15V483000
- VEHICLE/EQUIPMENT MAKE: VOLKSWAGEN
- VEHICLE/EQUIPMENT MODEL: EOS
- MODEL YEAR: 2011
- MFR CAMPAIGN NUMBER : 69L2
- COMPONENT DESCRIPTION: AIR BAGS:FRONTAL
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Volkswagen Group of America, Inc.
- BEGIN DATE OF MANUFACTURING: 20091002
- END DATE OF MANUFACTURING: 20100814
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 415825
- DATE OWNER NOTIFIED BY MFR: 20160115
- RECALL INITIATOR (MFR/OVSC/ODI): ODI
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Volkswagen Group of America, Inc.
- REPORT RECEIVED DATE: 20150804
- RECORD CREATION DATE: 20150804
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:
DEFECT SUMMARY: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
CONSEQUENCE SUMMARY: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
CORRECTIVE SUMMARY: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000057906001182768000000257