Recall Details For: 2019 AUDI E-TRON
NHTSA CAMPAIGN NUMBER - 19V434000
- RUNNING SEQUENCE NUMBER: 145365
- NHTSA CAMPAIGN NUMBER:19V434000
- VEHICLE/EQUIPMENT MAKE: AUDI
- VEHICLE/EQUIPMENT MODEL: E-TRON
- MODEL YEAR: 2019
- MFR CAMPAIGN NUMBER : 93E8
- COMPONENT DESCRIPTION: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Volkswagen Group of America, Inc.
- BEGIN DATE OF MANUFACTURING: 20180716
- END DATE OF MANUFACTURING: 20190510
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 1646
- DATE OWNER NOTIFIED BY MFR: 20190906
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Volkswagen Group of America, Inc.
- REPORT RECEIVED DATE: 20190610
- RECORD CREATION DATE: 20190611
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:
DEFECT SUMMARY: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
CONSEQUENCE SUMMARY: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
CORRECTIVE SUMMARY: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000098499004097734000001305