Recall Details For: 2019 CHRYSLER PACIFICA
NHTSA CAMPAIGN NUMBER - 19V886000
- RUNNING SEQUENCE NUMBER: 156721
- NHTSA CAMPAIGN NUMBER:19V886000
- VEHICLE/EQUIPMENT MAKE: CHRYSLER
- VEHICLE/EQUIPMENT MODEL: PACIFICA
- MODEL YEAR: 2019
- MFR CAMPAIGN NUMBER : VE2
- COMPONENT DESCRIPTION: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Chrysler (FCA US LLC)
- BEGIN DATE OF MANUFACTURING: 20180501
- END DATE OF MANUFACTURING: 20190523
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 20441
- DATE OWNER NOTIFIED BY MFR: 20200109
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Chrysler (FCA US, LLC)
- REPORT RECEIVED DATE: 20191212
- RECORD CREATION DATE: 20191212
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER: 111
DEFECT SUMMARY: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
CONSEQUENCE SUMMARY: The lingering rearview image can distract the driver, increasing the risk of a crash.
CORRECTIVE SUMMARY: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000101067004229244000000340
