Recall Details For: 2004 DODGE GRAND CARAVAN
NHTSA CAMPAIGN NUMBER - 07E104000
- RUNNING SEQUENCE NUMBER: 74989
- NHTSA CAMPAIGN NUMBER:07E104000
- VEHICLE/EQUIPMENT MAKE: DODGE
- VEHICLE/EQUIPMENT MODEL: GRAND CARAVAN
- MODEL YEAR: 2004
- MFR CAMPAIGN NUMBER :
- COMPONENT DESCRIPTION: VISIBILITY:GLASS, SIDE/REAR
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: SAFELITE FULFILLMENT, INC.
- BEGIN DATE OF MANUFACTURING:
- END DATE OF MANUFACTURING:
- VEHICLE, EQUIPMENT OR TIRE REPORT: E
- POTENTIAL NUMBER OF UNITS AFFECTED: 1657
- DATE OWNER NOTIFIED BY MFR: 20080115
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Chrysler (FCA US, LLC)
- REPORT RECEIVED DATE: 20071211
- RECORD CREATION DATE: 20071211
- REGULATION PART NUMBER: 571
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER: 205
DEFECT SUMMARY: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
CONSEQUENCE SUMMARY: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
CORRECTIVE SUMMARY: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
RECALL NOTES: THIS RECALL ONLY PERTAINS TO CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS, LTD. (DOT-430) AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE VEHICLES LISTED ABOVE. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
UNIQUE COMPONENT NUMBER: 000025553000203482000000237