Recall Details For: 2009 FORD E-350
NHTSA CAMPAIGN NUMBER - 10V243000

• RUNNING SEQUENCE NUMBER: 68587
• NHTSA CAMPAIGN NUMBER:10V243000
• VEHICLE/EQUIPMENT MAKE: FORD
• VEHICLE/EQUIPMENT MODEL: E-350
• MODEL YEAR: 2009
• MFR CAMPAIGN NUMBER :
• COMPONENT DESCRIPTION: EQUIPMENT ADAPTIVE/MOBILITY
• MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: MOBILITY TRANSPORTATION SERVICES
• BEGIN DATE OF MANUFACTURING: 20080916
• END DATE OF MANUFACTURING: 20090415
• VEHICLE, EQUIPMENT OR TIRE REPORT: V
• POTENTIAL NUMBER OF UNITS AFFECTED: 60
• DATE OWNER NOTIFIED BY MFR: 20101018
• RECALL INITIATOR (MFR/OVSC/ODI): MFR
• MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Ford Motor Company
• REPORT RECEIVED DATE: 20100604
• RECORD CREATION DATE: 20100607
• REGULATION PART NUMBER:
• FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:

DEFECT SUMMARY: MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

CONSEQUENCE SUMMARY: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

CORRECTIVE SUMMARY: MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.

RECALL NOTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

UNIQUE COMPONENT NUMBER: 000035999000512949000001004