Recall Details For: 2014 INFINITI Q50
NHTSA CAMPAIGN NUMBER - 13V588000
- RUNNING SEQUENCE NUMBER: 101316
- NHTSA CAMPAIGN NUMBER:13V588000
- VEHICLE/EQUIPMENT MAKE: INFINITI
- VEHICLE/EQUIPMENT MODEL: Q50
- MODEL YEAR: 2014
- MFR CAMPAIGN NUMBER : R1310
- COMPONENT DESCRIPTION: STEERING:ELECTRIC POWER ASSIST SYSTEM
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Nissan North America, Inc.
- BEGIN DATE OF MANUFACTURING:
- END DATE OF MANUFACTURING:
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 23
- DATE OWNER NOTIFIED BY MFR: 20131119
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Nissan North America, Inc.
- REPORT RECEIVED DATE: 20131120
- RECORD CREATION DATE: 20131126
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:
DEFECT SUMMARY: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
CONSEQUENCE SUMMARY: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
CORRECTIVE SUMMARY: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000055595001896924000001003
