Recall Details For: 2017 FORD FLEX
NHTSA CAMPAIGN NUMBER - 20V072000
- RUNNING SEQUENCE NUMBER: 155241
- NHTSA CAMPAIGN NUMBER:20V072000
- VEHICLE/EQUIPMENT MAKE: FORD
- VEHICLE/EQUIPMENT MODEL: FLEX
- MODEL YEAR: 2017
- MFR CAMPAIGN NUMBER : 20S04
- COMPONENT DESCRIPTION: SUSPENSION:REAR
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Ford Motor Company
- BEGIN DATE OF MANUFACTURING: 20110912
- END DATE OF MANUFACTURING: 20170601
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 211207
- DATE OWNER NOTIFIED BY MFR: 20201028
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Ford Motor Company
- REPORT RECEIVED DATE: 20200210
- RECORD CREATION DATE: 20200211
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:
DEFECT SUMMARY: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
CONSEQUENCE SUMMARY: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
CORRECTIVE SUMMARY: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000101910004228410000000045
