Recall Details For: 2017 VOLVO XC90
NHTSA CAMPAIGN NUMBER - 18V800000
- RUNNING SEQUENCE NUMBER: 140566
- NHTSA CAMPAIGN NUMBER:18V800000
- VEHICLE/EQUIPMENT MAKE: VOLVO
- VEHICLE/EQUIPMENT MODEL: XC90
- MODEL YEAR: 2017
- MFR CAMPAIGN NUMBER : R39917
- COMPONENT DESCRIPTION: ELECTRICAL SYSTEM:SOFTWARE
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Volvo Car USA LLC
- BEGIN DATE OF MANUFACTURING: 20160324
- END DATE OF MANUFACTURING: 20181101
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 17548
- DATE OWNER NOTIFIED BY MFR: 20181226
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Volvo Car USA, LLC
- REPORT RECEIVED DATE: 20181113
- RECORD CREATION DATE: 20181116
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER:
DEFECT SUMMARY: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
CONSEQUENCE SUMMARY: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
CORRECTIVE SUMMARY: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000094666002090723000001105
