Recall Details For: 2020 SUBARU LEGACY
NHTSA CAMPAIGN NUMBER - 20V766000
- RUNNING SEQUENCE NUMBER: 147174
- NHTSA CAMPAIGN NUMBER:20V766000
- VEHICLE/EQUIPMENT MAKE: SUBARU
- VEHICLE/EQUIPMENT MODEL: LEGACY
- MODEL YEAR: 2020
- MFR CAMPAIGN NUMBER : WRH-20
- COMPONENT DESCRIPTION: BACK OVER PREVENTION:DISPLAY FUNCTION
- MANUFACTURER THAT FILED DEFECT/NONCOMPLIANCE REPORT: Subaru of America, Inc.
- BEGIN DATE OF MANUFACTURING:
- END DATE OF MANUFACTURING:
- VEHICLE, EQUIPMENT OR TIRE REPORT: V
- POTENTIAL NUMBER OF UNITS AFFECTED: 7741
- DATE OWNER NOTIFIED BY MFR: 20210122
- RECALL INITIATOR (MFR/OVSC/ODI): MFR
- MANUFACTURERS OF RECALLED VEHICLES/PRODUCTS: Subaru of America, Inc.
- REPORT RECEIVED DATE: 20201210
- RECORD CREATION DATE: 20201211
- REGULATION PART NUMBER:
- FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER: 111
DEFECT SUMMARY: Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
CONSEQUENCE SUMMARY: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
CORRECTIVE SUMMARY: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
RECALL NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
UNIQUE COMPONENT NUMBER: 000107489004229442000001883
